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Terry
I had a great experience at Elk Grove Hearing Care.
April 5, 2019
Clara
Elk Grove Hearing is the best. Have been a patient for over 2 years and recommend their facility highly. They are welcoming and professional in acceptance of their patients and do their best to accommodate your needs.
June 4, 2018
Kevin
Great customer service. Amy and Isaac are amazing and the technology they have is so much more advanced than my health care provider.
May 25, 2018
Joan
After many years of hearing aids that did not work for me,I went to Elk Grove Hearing. The entire staff was very professional. Dr. Amy was very patient making sure I settled for the perfect aid for me. I could not be happier. I love listening to the birds chirp, I previously thought they were extinct.
My family and friends are amazed at the improvement.
I would recommend Elk Grove Hearing to anyone.
April 30, 2018
Gail
Professional and compassionate, both Amy and Issac have been wonderful to my 92 year mother as she struggled to find a hearing aid that would work for her. They were and are focused on the needs of my mother and her comfort with the whole process. Terrific group! Thank you so much for your kindness to all of us.
February 12, 2018
Mary
Ken and I want to thank you for your very kind and professional service during his several visits with you where everything you offered came true! At age 85+ with hearing difficulties most of his life, Ken is now hearing very well with his new hearing aids. Family members have noticed a remarkable improvement, especially in groups of people. We thank you for your friendly and valuable service.
January 20, 2018
Pamela
I am very pleased working with everyone at the office. In the past I have never had things explained so carefully and made sure I understand. You are the best.
September 9, 2017
Gloria
I can only say that EG hearing care are the best! Isaac has the patience of Job as I presented him with all sorts of problems but I am completely happy! Hearing sounds I did not realize I was missing
August 14, 2017
Jim
I got new hearing aids this summer and Dr. Amy White worked with me to get the best ones for me. I'm extremely happy with the service and the care from Elk Grove Hearing (both Dr. Amy and Isaac) and would recommend anyone to them.
August 9, 2017
Gail
I was extremely happy with Dr. Amy White. She is very competent and so very thorough in trying to make sure I rec'd the very best hearing aid for my unusually difficult ear problem and was diligent in making sure the settings were exactly what I needed. I am so happy that I was finally able to find a hearing aid that is working so well. Dr. Amy is so professional and caring. I highly recommend her. Isaac was also very helpful in explaining their service going forward, and is very professional.
July 21, 2017
Ken
Isaac was very thorough and informative. I appreciated the way he took his time with me. I am very happy with my new hearing aids and the positive difference it has made. I look forward to having a good relationship with Elk Grove Hearing.
March 3, 2017
Jeff
Amy White is a great audiologist, competent and compassionate w/ excellent listening skills. Provided a very comprehensive hearing test and explained the results in detail. Also provided a clear understanding of the various hearing aid solutions and costs. I'm an engineer and was quite comfortable with the entire process.
-Jeff
February 13, 2017
Roy
When I noticed that I was not hearing well, my doctor sent me to an audiologist for a hearing test. She confirmed that I needed hearing aids. I did not know anything about how to proceed. I selected Elk Grove Hearing Care which was on the list. I am so thankful I did.
Isaac White told me to make an appointment so I went the next day. Both Isaac and Amy White were very cordial. Dr. Amy gave me an overview of hearing aids, explained in details the findings of my hearing test, showed me the various kinds of aids, the usage of aids, care and maintenance, services offered, trial period time, information book of hearing loss, costs, etc. I felt at ease to ask questions and even trivial ones too.
Both Isaac and Amy were very knowledgeable and patient with me. I selected the aids that Amy recommended, and I am happy and satisfied with the aids.
I highly recommend Elk Grove Hearing Center to anyone who wants quality service and practical advice. In summary, Dr. Amy is professional, patient, and personable.
My husband accompanied me each week when I went to have my aids adjusted or sounds checked. He was so impressed with the details and assistance that Dr. Amy provided for me that he asked about his hearing needs. Isaac conducted a hearing test and found out he also had some hearing loss. He has new hearing aids and is satisfied with them. Now both of us have better communication without repeating or yelling!
January 31, 2017
Linda
My parents’ current Audiologist/medical group no longer dispenses hearing devices. We were given a list of vendors to choose from. After researching, we decided to call Elk Grove Hearing Care. This is one of the best decisions ever made!! At our first visit, a hearing test was performed on my mother. Amy was so thorough and informative explaining her analysis and recommendation. I was so impressed. My mother’s previous Audiologist never provided that amount of detail. Once we had a good understanding of her hearing deficiencies; Amy proceeded to discuss the different device options available. Again, I was very impressed with Amy’s knowledge. (Mind you, my mother’s previous Audiologist never provided her with device suggestions/recommendations.) My Father also was impressed with Amy and Issac; he decided to upgrade his hearing aids. Because of my Father’s arthritis in his hand/fingers, it made it difficult for him to insert the earpiece. They ordered a different style to fit his needs. Issac was very patient explaining/demonstrating how the TV device works; he had to explain a couple of times. Both Issac and Amy make a wonderful team. They truly care about their patients, wanting to provide the best possible service. They have a great 30-day trial period. You, basically, ‘test-drive’ your devices before purchasing. I highly, highly recommend Elk Grove Hearing Care. You will not be disappointed! Thank you Issac and Amy for your wonderful care!! Warmly, Linda
October 3, 2016
Anonymous
Dear Amy and Isaac,
Thank you for all the wonderful things you have done for me. I feel more than lucky to have you. Looking forward to seeing you here soon. May I buy you lunch here on your next visit?
August 26, 2016
Glenn
I have had Tinitus for quite some time and have been through E.N.T's, regular doctors, acupuncture and even some supposed on line cures with no relief and was told there was nothing that could be done for it until I met Dr Amy. She is a very caring Dr. that cares about you and getting you better and is very well versed in the hearing field as well as Tinitus. It was nice to finally find a doctor that has a very deep knowledge of my condition and hopefully I am on the path to being cured of this horrible condition. Amy and Issac have also been very patient and helpful through the painful insurance issues that is always a battle.
August 26, 2016
Dzungh
I am very impressed with the quality of care I have received from Dr. Amy White at E.G Hearing. She is very knowledgeable about the various hearing devices available and is always ready to explain the options and answer questions.
Isaac is also awesome he's helping in every aspect of the testing process.
From the start, Dr. Amy has been very diligent and conscientious in her analysis and recommendations. The relationship continues proactively on her part, with her monitoring and re-adjustments to my device. I have always felt that I have been given the best possible care due to her dedication and her up to date info on other options and devices. I highly recommend Dr. Amy White and the practice.
I cannot recommend her and Isaac more highly. 5 stars my friends without a doubt!
August 8, 2016
Marylenn
Dear Isaac,
Thank you for going the extra mile for me. I now have the extra bone conductor hearing sound that makes my life more enjoyable.
I deeply appreciate your kindness and care.
Thank you again. Marylenn
August 8, 2016
Gary
I discovered Dr. Amy when she was on staff at a private university hearing clinic in Stockton. Recently she along with her husband Isaac opened the Elk Grove Hearing Care Center. I was in need of replacing my old hearing aids, having squeezed 8 years out of them, so I followed Dr. Amy’s professional move to Elk Grove.
I have always been very pleased with Dr. Amy and now that she and her husband have started their own clinic it is a real plus for Elk Grove, Galt and Sacramento.
Earlier this year, Dr. Amy tested me again and discovered my hearing has continued to decline. Watching tv was near impossible without head phones. I belong to several clubs and an interchange at meetings was very difficult. Going out to dinner at a restaurant and visiting was near impossible. It was obvious I needed new hearing aids since my old pair were at maximum amplification and just not cutting it.
With Dr. Amy and Issac’s help I ended up getting a fairly high tech pair that work with my Apple 6 phone. The difference from my 8 year old pair is beyond amazing. I now have so much control at my fingertips, iPhone to hearing aids. Just some of the controls, volume, tone, phone calls direct to my “ears” via bluetooth. The same is true with watching tv, bluetooth to hearing aid. Here again, I control volume and tone.
I turn 80 this year and enjoy “my” kind of music. Now I can listen to Pandora bluetooth direct to my ears and no one is the wiser.
I can not say my hearing is as good as it was when I was in my twenties but with the new technology, I would rate my hearing ability equal to being 50 again.
June 15, 2016
Derek
So I decided to look into getting some CIEM (custom in ear monitors) for myself. I needed ear impressions made and was instructed to find an audiologist with the skill set that would provide me with exact molds.
I went in the previous week and had the ear molds made by Isaac . To my surprise, the office had hours open at 7 am; when I arrived. Isaac was extremely professional and provided a quick examination before making the molds. He pointed out an issue that explained why I may have some tinnitus/hissing sound and should be seen by an ENT doctor.
Fast forward to the weekend - my two year old found my molds and thought it was colored playdough. I then regretted not sending it out the day I made them!
I then had to come back to get the molds made again. This time I was greeted by Dr. Amy; again, great customer service and friendliness.
All in all, if you are looking for an amazing group of individuals that will cater your every audio needs (including creating CIEMS, hear aids, etc.), this is THE place to go.
June 15, 2016
Palo L.
I have hearing aid, cochlear implant and a speech limitations and I have been in many audiologists over the years, but experience I have with Elk Grove Hearing Care is hands down the most pleasant experience ever for me due to multiple reasons.
The most significant one is that Dr. Amy White knows her trade and really cares about her clients.
She took her time to carefully evaluate my situation, discussed options with me, and even go extra way to procure additional specialized equipment for her high tech office to be able to program my cochlear implant processor. Just after the first programming session the difference was significant, both on paper and in the real world.
I was amazed how easy is to get in touch with Elk Grove Hearing Care office, as severely hearing impaired with speech limitations I have always had hard time to make appointments for myself as most other audiologist offices rely on phone calls to get in touch and schedule appointment, even though they service hearing impaired, and they also make you wait long time for appointment and in their office prior the actual appointment as well. With Elk Grove Hearing Care I did not have to make single phone call! All communication was done very effectively over email. Mr. Isaac White, Amy's husband, is in charge of office administration, and he personally and quickly responded to all my emails, scheduled initial and subsequent appointments, resolved my technical and other questions in advance, just wow, finally I feel that this is 21st century experience. All other audiologists offices are probably stuck in 1990 in comparison.
I would without hesitation recommend that if you are in need of anything that has to do with hearing, whether you are impaired, or seeking customized hearing solutions you definitely must go and see them first before going anywhere else.
Thank you Amy and Isaac!
P.L.
June 15, 2016
Lou
We first visited Elk Grove Hearing a few months ago because my wife had purchased a pair of hearing aids in the Bay Area and they were no longer working well. Here she was allowed to try different models until she found a hearing aid that worked well for her. We have returned several times in order to adjust the sound and fit. We have been extremely happy with the service we have received both from Isaac and Amy whenever any issue has come up. We have also been given referrals for such things as a free caption phone and referrals for other doctors who specialize in hearing loss. We highly recommend Isaac and Amy to anyone needing hearing aids as they provide not only the highest quality Hearing Aids available, but also the very best in follow up service.
June 15, 2016
J. Caluza
It was at the Christmas Dickens Fair in old Elk Grove, where we met Amy & Isaac. I had worn a hearing aid for many years but it never worked very well. I stopped at the booth Amy had, started talking to her, and she immediately noticed the poorly fitting ear piece on my hearing aid. Had a problem with that for some time. I was impressed, because no one seemed to be able to fix that.
I made an appointment and Amy explained everything so well - no one had ever taken the time to do that before. The new technology Amy introduced to me is amazing ! I can hear so much better with my new hearing aid & cross over device, TV option & blue tooth. Thank you Amy !
March 29, 2016
K.F.
I am so happy I chose Elk Grove Hearing Care for my mom. For quite awhile, other family members and I repeatedly recommended she get her hearing tested, but she denied she had a hearing problem and firmly resisted making an appointment. Eventually, my niece took her to get her hearing tested without telling her in advance. The results of the tests substantiated the severity of her hearing loss, so as a result, Mom was given a list of hearing aid providers. After doing some research, I decided to take her to Elk Grove Hearing Care. Dr Amy and Isaac are very caring and patient, which really helped put Mom’s mind at ease. Dr Amy patiently and thoroughly explained the extent of Mom’s hearing loss and the hearing aid options available. She recommended either the Lyric extended wear hearing aids or the in-the-ear type of hearing aids and explained why those were the best options as well as their pros and cons. We initially chose the Lyric hearing aids, and after Mom experienced issues with the fit which required multiple visits to the office, we switched to the in-the-ear type. After Mom received the in-the-ear hearing aids, she had a couple of issues which required additional visits. Isaac and Dr Amy were very helpful in resolving the issues, and now everything is good. For each of the visits, we had no problem in getting in to see Dr Amy within a day or two, and each time, Dr Amy took the time to be thorough and patient with Mom as she worked to resolve the issues. Without hesitation, I wholeheartedly recommend Elk Grove Hearing Care for your hearing needs.
March 15, 2016
linda
Dr. Amy receives the highest rating. My experience with her was great. She is a true professional.
She is patient, quick to answer all questions and doesn't apply pressure to make a purchase.
I would recommend her to anyone in a heartbeat.
March 14, 2016
C.M.
This is undoubtedly the best hearing care facility in northern California. After suffering a hearing loss in the Navy, I put off hearing aids for many, many years, much to the frustration of family and friends. Amy and Isaac opened the world of hearing to me. Both are very professional and compassionate and will treat you like family. Amy has a great business model designed to make sure the customer is fully satisfied. If you've have bad luck with hearing aids, or have been putting it off out of embarrassment or fear they will make you seem old, don't wait another moment to see Amy.
January 18, 2016
M. S.
Professional, responsive to questions, thorough and helpful. I have been completely satisfied with both the product and the individuals who helped me.
January 7, 2016
S.K.
Amy and Isaac are perfect examples of true professionals. Their knowledge, patience, and genuine concern resulted in me having a hearing solution that really works. It has made a tremendous difference in both my personal and professional lives. I couldn't be more satisfied. Thanks guys.
November 6, 2015
K.H.
Never expected to loose hearing completely in one ear, I finally took the plunge with a hearing device after 17 years to try to have a better quality of life. After quite a few terrible experiences working with an audiologist in the bay area. I had almost given up on a hearing solution, even after an invasive surgery. Until I was fortunate enough to meet Amy!! She is awesome, kind, caring and is a master of audiology. Her clinic is where you want to go for your hearing concerns or issues. Both Amy and Isaac are very professional. After being sent home previously with a device that wasn't working several times. I was lucky enough to be referred to Amy who took the time to get things working. Without her I don't believe my surgery would have been a success. Thank you so much Amy for caring!
October 28, 2015
D.W.
Came in for consultation with Amy... She took the time to thoroughly go over my concerns regarding my hearing/balance, and test results from other audiologists. She is well versed, professional, and definitely has the credentials. She is a straight shooter and congenial, which I appreciate. I will no doubt return to her office if/when I may eventually require a hearing aid.
October 23, 2015
D. W.
I have had a high frequency hearing loss for many years which has made it difficult to understand people in noisy situations. Women and children are very difficult for me as well. I got a pair of inexpensive hearing aids a couple of years ago which amplified everything and that was not a good experience. From that experience, I thought hat hearing aids were not a solution I would be interested in pursuing. that is until I found an ad from Elk Grove hearing care. they offered a free hearing aid tryout that I decided to give a try. the care and attention they provided was very impressive. the hearing aid that they provided was magnitudes better than the ones I had previously used. During the tryout period, I went in for a couple of fine tuning sessions and by the time we were finished, I was hearing things that I had no idea were there and my family noticed that I could understand them a lot better. it even reached a point where I would forget that I was wearing them. I have been very, very happy with the service and results that they provided, it has been wonderful to hear this much better! Thank you so much
August 24, 2015
D. S.
All my life I have not had any hearing in my left ear due to an illness. It greatly limited my ability to communicate and carry on conversations in groups because I could only hear out of my right ear. Over the years I have seen several doctors and was told nothing could be done. I attended a seminar with Dr. Amy White, Audiologist, in Elk Grove. I went in for a thorough exam and found out I had lost 25% of my hearing in my right ear. I was fitted with hearing aids that not only allowed me to hear out of my right ear but also allowed me to transfer sounds from my left ear to my right ear. This has completely changed my life. I can now hear things that I have never been able to hear before. My wife is very happy that she no longer always has to be on my right side. I can also hear group conversations in almost any situation. Thank you Dr. Amy White for improving my life.
August 21, 2015
S.N.
Thank you so much for your help. I am doing so much better with my new hearing aids. I didnt realize that what a difference a tailored approach to hearing aids could make for me. Thank you!
July 11, 2015
Marylen
When I went to Dr. Amy White, Audiologist, in Elk Grove I was in DEEP DISTRESS. A few days before, I attended her seminar and was impressed with her knowledge and presentation. In my 36 years of wearing a bone conductor hearing aid no surgeon or ENT Dr. educated me like she did, and I had 6 surgeries. At this time, I was under the care of a 5 star HMO audiologist. My bone conductor had to be sent back for repair 4x consecutively. I was told I could not be helped - can't hear - too bad - good bye. My answer to that was "I serve a Great God who will help me." Shortly after the seminar, I was in the Elk Grove Hearing Care office of Amy White Au.D., CCC-A, Doctor of Audiology, Owner. Dr. White was patient, kind and listened intently to my story. This absolutely amazing lady took my bone conductor removed her Dr. tools and starting working on it - plus the computer giving her information. Within 30 minutes the sound came bursting forth loud and clear. I was elated. We both stood up raised our hands in JOY!!!! I was thrilled my life wasn't over, nor was I stupid or crazy - with no hope. Dr. Amy White is not only knowledgeable, but has the wisdom to know how to use it. Please go to her even if you're not desperate like I was. She understands, listens and truly cares about what you need. You'll love her. If you want further info about my story ask the Doctor. Thank you for the pleasure of giving my story. MC
June 4, 2015
Vincent
I have had hearing aids from a large retailer as well as a well known California care provider. In both instances, I finally gave up wearing the aids because they simply did not do the job. Whether it was the poor quality or the poor programming, I don't know. Finally, I came to Amy and Isaac. They provided me with an excellent product and programming. Now I hear extremely well and wear my aids every day! Thank you guys.
May 29, 2015
Richard
First, I would like to concur with all the positive patient comments. Amy and Isaac White of Elk Grove Hearing Care are very professional, knowledgeable, concerned and helpful. I am not only a new patient but new to the world of hearing aides. I don't know why I put it off for so long. I'm 61 and can now hear sounds that I truly don't remember hearing before. I hear crunching noises when I walk, birds chirping and did you know that peeling an orange or tangerine makes a noise? Not to mention being a much more viable participant in everyday conversations with family, friends and co-workers. (The down side is I hear all those rattles and squeaks my 20-year-old truck is making...)
I was treated professionally yet felt welcomed as a friend. All my questions, ranging from 'dumb' to the most technical, were answered with dignity and respect. Amy and Isaac know their stuff, from all of today's latest and best to what's coming in the near future. Elk Grove Hearing Care has exceeded my expectations in providing help with my hearing loss!
Make an appointment. Go see them. You'll be glad you did!
May 27, 2015
Larry
I went in to get a wax filter and Amy and Isaac showed a great deal of compassion about my hearing aid that was not working. They called when it was ready (when they said it would be) and at the cost that they had quoted me.
OUTSTANDING SERVICE
May 13, 2015
Pamela
Elk Grove Hearing Care provided excellent evaluation of my hearing loss. Amy was able to check the equipment that I have but really did not allow me to hear especially on my cell phone.
As a patient I was treated with professionally in a timely manner. They were able to work around my schedule and budget.
Thank you
March 26, 2015
John
As a patient of Elk Grove Hearing Care I would like to express my thanks to Amy and Isaac for the very caring and professional care they have extended to me over the last several months. I have been hearing impaired for many years and have struggled with the result of my hearing loss. I became a patient at Elk Grove Hearing Care, thoroughly examined, diagnosed and a plan for my care was developed. Which sensitivity and patience they implemented their plan and I have experienced amazing results. I am no longer isolated because of my hearing loss, and am able to enjoy TV, the used of my telephone and participate in family and social events.
I have moved into a new world for which I am truly thankful. My experience has been wonderful. They have been informative, competent and understanding. Thank you, Amy and Isaac for your concern, expertise and proficiency. I am very thankful!
March 23, 2015
Andy
I have been a patient of Dr.White since 2010 when she came to U.O.P. I am on my second set of hearing aids, and they are by far the best set I have ever owned. My parents as well as two of my personal friends go to Dr. White. She is the most accommodating, sincere and caring individual that you would ever seek as a person. She has always gone above and beyond, to provide the best in quality and service. She is very thorough with her work. I highly recommend Dr. White as your Audiologist.
February 20, 2015
Merle
I've been under Dr. Amy's care at U.O.P. since 2010. She has always been thorough in dealing with my hearing needs. Never fails is to spend the time and effort to make sure I'm comfortable with my devices and understand how they function. Her credentials speak for themselves, but her caring nature is what makes her a five star audiologist.
February 14, 2015