Taking care of your hearing aids is very important but it doesn’t mean they won’t break down. Choosing our office to receive your care was the right move. Hearing aids come with a two to three year warranty, which will cover problems as they come up. This includes everything from when your dog eats your hearing aids to the instance when you put your hearing aid in the pocket of your pants and put those pants in the washing machine.
Watch the video below to learn about hearing aid warranties
Don’t want to watch the video, don’t worry you can read it below:
“Hello, I’m Isaac White. I’m a hearing aid dispenser at Elk Grove Hearing Care. Today I’d like to talk to you about hearing aid warranties. Hearing aids are like little computers we wear on our ears. They are electronic devices, which get exposed to all kinds of weather, sweat and abuse just like glasses. We expect hearing aids to last for about four, five and sometimes even six years. In that time, they are going to be worn seven days a week, 12 hours a day. They are going to be exposed to the kinds of elements your glasses are but these are electronics and electronics have a tendency of failing when exposed to those types of elements so it’s good that the manufactures offer some type of warranty.
Now most hearing aids, if they come from a major manufacture, will offer a three-year or two-year warranty and a loss and damage. The warranty is good for whenever the hearing aid malfunctions that it can be sent back to the manufacture for repair. The loss and damage is good for when you set your hearing aids on the counter and your dog eats them they can be replaced. Typically, a loss and damage can be exercised once in that three- or two-year time span and there is a nominal fee to exercise it.
There is a good chance that hearing aids will malfunction; most hearing aids will malfunction at least once in their life time and will have to go back to the manufacture. Remember, you are going to expose them to sweat, heat and cold, all those different environments that computer chips don’t usually like to be in.
We expect them to malfunction every now and then. Repairs get costly so after your warranty expires, you can still repair your hearing aids but there will be a fee associated to it, commonly it’s in the hundreds of dollars. So be careful with your hearing aids, treat them well, clean them and keep them maintained as that is how you can expect the most out of your hearing aids.”